You have been talking, and at AT&T we have been listening. Our top priority is making sure our customers feel heard, valued and appreciated. It turns out, it’s not complicated to know what they want. One thing continues to rise to the top of focus groups, survey data, and social media posts:
Why do new customers get better deals than existing customers?
Our research shows that 84% of all postpaid wireless customers think this is unfair.
That’s why in early August, we celebrated the launch of our fast, reliable, and secure nationwide 5G by including 5G in all of our postpaid unlimited wireless plans at no additional cost.* And by offering the same great deal to new and existing customers on our best Samsung 5G smartphones. Switch, add a line or upgrade – everyone gets the same great price. Right now, when you sign up for an AT&T unlimited plan