Earlier this week I Tweeted a plea to try to remember to use basic niceties when sending emails seeking help from me or anyone else who is providing remote tech support right now. This morning I got a request from a friend on Instagram to re-post some of the videos and tips about email etiquette and email management that I’ve shared in the past. That’s what you’ll find listed below.
Before jumping into the videos below I want to acknowledge that we’re all in a stressful situation right now. Many are being pushed out of their comfort zones right now. One way to help relieve a little stress for everyone is to just remember to do basic things like address people by name and say please and thank you. It will make the IT support person who has had a long day feel little more appreciated. As I saw someone Tweet yesterday, “IT support is done by people, not machines.”
Emailing Your Teacher, With Captain Communicator is the cutest video about email etiquette that I’ve seen. The short video features two students demonstrating how to write an email to a teacher. It’s well worth 90 seconds of your time.
The following video was made by a teacher for the purpose of sharing email etiquette tips with students. It’s a bit more serious that the Captain Communicator video.
Watch Clear Email Communication by Common Craft to learn how to get a recipient’s attention and how to get a response from that recipient.
Time-saving Email Tips
In the following video I highlighted five features of Gmail that teachers should know how to use. A few of these can be big time-savers for you.
Disclosure: I have a long-standing, in-kind relationship with Common Craft.